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People who cannot issue cards themselves request them. An approver reviews the request in Slash, and an approved request issues the card to its requester.
Card request lifecycleCard request lifecycle
The card is issued a few seconds after approval, so an approved request can briefly have no cardId. Requesters see their own requests in GET /v2/card-requests; people with card access see every request on their accounts. Approving, rejecting and canceling happen in Slash.